insurgency journal

The Rebranding That Changed Everything Except the Actual Problem

The rebrand was announced on a Tuesday. There was a press release. The logo had changed — a new typeface, slightly rounder, with a color palette that the agency described as "warmer and more approachable." The CEO sent a company-wide email about entering "a new...

Authenticity in Marketing: The Oxymoron That Ate an Entire Industry

In 2015, a brand told a true story about itself. It was imperfect, a little vulnerable, and it felt like a human being had actually written it. People responded. Marketing conferences lost their minds. "Authenticity" became the word of the year, which is precisely...

Performance Marketing Killed the Creative Star

When every decision gets run through a conversion rate, something dies. The campaign that can’t be A/B tested doesn’t get made. The idea that can’t be tracked doesn’t get approved.

Crisis Communications: The Fine Art of Not Making It Worse

Crisis communications is perhaps the only discipline in marketing where the correct action most of the time is to communicate less, not more, and where the instincts that make someone good at promotional communication tend to make them terrible at damage control. The...

Stock Photography and the Quiet Death of Creative Ambition

There is a visual language that has colonized corporate communication so completely that most people no longer notice it. It speaks in images of diverse groups smiling at laptops, handshakes in glass-walled conference rooms, young professionals pointing at whiteboards...

How to Present Creative Work Without Apologizing for It

There is a body language, a verbal register, and a set of phrases that are unique to creative presentations — and they are almost uniformly self-sabotaging. The qualifier before the work is shown: "It's still a rough idea, but..." The apology for a brave decision: "We...

Brand Purpose: When Companies Pretend They Have a Soul

Sometime around 2010, a consensus formed in the marketing industry that brands needed to stand for something beyond their products. Not just to sell things, but to make the world better. To have a purpose. The purpose economy was born, and with it a genre of brand...

The Client Who Wants to Go Viral: A Meditation on Magical Thinking

"We want this to go viral." It's said at briefings with the same casual confidence with which one might say "we want the event to be successful" or "we want the product to sell well" — as if virality were a predictable outcome that results from the correct combination...

Content Strategy vs. Content Calendar: One Is a Plan, One Is a Prison

There is a distinction that gets collapsed so frequently in marketing practice that most people operating in the industry don't realize it's been collapsed. Content strategy and content calendar are treated as interchangeable terms — or, worse, as sequential stages of...

The Job Description That Describes Nobody Who Exists

There is a literary genre that goes largely unrecognized as such, produced in enormous quantities by HR departments and marketing managers across the creative industry, read by millions and believed by almost nobody: the creative job description. A document that...

The Meeting That Could Have Been an Email (But Wasn’t)

There is a special category of professional suffering that doesn't appear in occupational health literature but is immediately recognized by anyone who has spent more than three months working in a marketing or creative organization. It manifests as a faint but...

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