Design by Committee: A Survival Manual for the Creatively Outnumbered

Design by Committee: A Survival Manual for the Creatively Outnumbered

There is a special circle of creative hell reserved for projects designed by committee. It’s the circle where bold ideas enter as thoroughbreds and exit as camels — assembled by a group that wanted a horse but couldn’t agree on the number of legs. If you’ve ever presented a concept to three people and received seven opinions, you’ve been there. If you’ve ever watched a clean, elegant design accumulate elements like a snowball rolling downhill through a flea market, welcome to the club. Pull up a chair. We have coffee and unresolved trauma.

How Committees Turn Ideas Into Compromises

The committee doesn’t set out to destroy your work. That’s what makes it so insidious. Each individual member has reasonable feedback. Marketing wants more brand consistency. Sales wants the phone number bigger. Legal wants a disclaimer. The CEO wants it to “feel more innovative.” Product wants technical accuracy. HR wants inclusive imagery. Individually, each note makes sense. Collectively, they create a Frankenstein deliverable that satisfies everyone’s checklist and no one’s standards.

This is the paradox of design by committee: the more stakeholders you include, the safer and more mediocre the output becomes. Each revision files down an edge. Each opinion rounds a corner. Each “small suggestion” dilutes the original vision until you’re left with something that offends nobody and inspires nobody — the visual equivalent of elevator music. It works. It functions. It could be for any brand, in any industry, in any decade. And that is exactly the problem.

The committee operates on an unspoken rule: consensus is more important than quality. Nobody says this out loud. In fact, they say the opposite — “we want bold work,” “push the boundaries,” “surprise us.” But what they mean is “surprise us within the extremely narrow parameters of what all twelve of us can agree on.” Which, statistically, is a white background, a sans-serif font, and a stock photo of someone smiling at a laptop.

The Taxonomy of Committee Members

Every committee contains recurring archetypes. There’s the Ghost — the stakeholder who never attends reviews but sends contradictory feedback via email three days after the deadline. There’s the Historian — “we tried something like this in 2014 and it didn’t work,” as if market conditions, consumer behavior, and the entire digital landscape haven’t changed since then.

There’s the Competitor Watcher — “have you seen what [rival brand] is doing?” Yes. We’ve seen it. We chose not to copy it because the entire point of creative work is differentiation, but sure, let’s look at their Instagram again. There’s the Spouse Consultant — “I showed this to my partner and they think the blue should be darker.” Your partner is a dentist, and while we respect the dental profession, we’re not sure it qualifies them to make brand decisions for a fintech startup.

And then there’s the most dangerous archetype of all: the Agreeable Equivocator. This person says “I’m fine with whatever the team decides” in meetings and then sends a private Slack message to the project manager with seventeen bullet points of detailed objections. They appear supportive in public and undermine in private, creating a shadow feedback loop that surfaces two days before launch and requires emergency revisions that cost more than the original project.

Why Committees Exist (and Why They Won’t Disappear)

Before we rage against the committee machine, let’s understand why it exists. Committees are a risk-management strategy. When multiple people approve something, no single person is responsible if it fails. It’s institutional self-preservation — distribute the decision so you can distribute the blame. In risk-averse corporate cultures, this makes perfect sense. It just happens to be incompatible with producing anything remotely interesting.

The KPI Shark understands this dynamic intimately. In a world driven by metrics and accountability, the committee is the organism that has evolved to survive the corporate ecosystem. It’s not beautiful. It’s not efficient. But it persists because it serves the institution’s need for cover. You can’t fire a committee. You can only outlast it.

Committees also exist because organizations confuse inclusion with effectiveness. “We should get everyone’s input” sounds democratic and enlightened. But not every stakeholder needs to weigh in on every decision. The intern doesn’t need to approve the annual report cover. The IT director doesn’t need to sign off on the campaign tagline. Inclusion without curation is chaos wearing a collaborative mask.

How to Survive (and Occasionally Triumph Over) the Committee

Survival strategy number one: Reduce the committee before the project starts. At the kickoff meeting, establish who approves and who is informed. The RACI matrix exists for a reason, and that reason is preventing twelve people from having equal say in whether the logo needs a drop shadow. Get sign-off on the approval process before you start the creative process. Write it down. Send it in an email. Reference it every time a new stakeholder materializes from the organizational mist.

Survival strategy number two: Present with conviction. When you walk into a committee review apologizing for your work — “this is just a first pass,” “we’re not married to this direction” — you’re inviting every person in the room to redecorate. Present the work as a recommendation, not a draft. “Based on the strategy, the research, and our expertise, this is what we recommend and here’s why.” Confidence doesn’t prevent feedback, but it does change the quality of feedback. People push back on drafts. They consider recommendations.

Survival strategy number three: Consolidate feedback. Never let twelve people send twelve separate emails with twelve different interpretations. Request that all feedback be compiled into a single document by a single point of contact. This forces the committee to resolve their own contradictions before they land on your desk. It’s not your job to referee internal disagreements about tone. That’s their organizational dysfunction, and you shouldn’t have to pay for it with your timeline.

Survival strategy number four: Make the cost of consensus visible. When the committee’s conflicting feedback leads to scope expansion, quantify it. “Incorporating all stakeholder feedback will require an additional two weeks and an increase in budget of thirty percent.” Suddenly, consensus has a price tag, and price tags have a way of sharpening priorities. The stakeholder who wanted the phone number bigger becomes much less insistent when their opinion costs actual money.

If all else fails, remember: the committee doesn’t define your talent. It defines your client’s organizational structure. The work you do under committee constraints is a testament to your resilience, not your limitations. And when the project ships — inevitably diluted, inevitably compromised — you can take quiet pride in knowing that somewhere, in a folder labeled “ORIGINAL,” the version that should have been lives on. Wear that pride on your sleeve — literally, with the Fuck The Brief collection.

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The Pitch You Won but Wish You Hadn’t

The Pitch You Won but Wish You Hadn’t

The email arrives on a Tuesday afternoon. Subject line: “Congratulations — You’ve Won the Pitch!” For approximately eleven seconds, you feel something resembling joy. The team high-fives. Someone suggests champagne. The creative director does that thing where they lean back in their chair with a satisfied nod, as if they always knew. And then, slowly, like the opening credits of a horror film, reality begins to creep in. You won the pitch. Now you have to do the work. And the work, it turns out, is a nightmare wearing a budget that was too small three revisions ago.

The Seduction of the Win

Pitching is the creative industry’s most elaborate mating ritual. You spend weeks — sometimes months — crafting a presentation designed to make a client fall in love with you. You stay late. You skip weekends. You pour strategy, creativity, and caffeine into a deck so beautiful it could hang in a gallery. And the whole time, you’re performing a version of your agency that doesn’t quite exist. The pitch version. The one where every project runs on time, every idea is a first draft, and nobody mentions the word “bandwidth.”

The problem with seduction is that it requires you to be your best self, which is unsustainable. The pitch promises a Michelin-star experience; the retainer delivers a reliable Tuesday night dinner. Both are fine. But only one comes with the expectations set by a sixty-slide deck and a charismatic presenter who implied that every campaign would feel like Super Bowl Sunday.

The worst pitches to win are the ones you won on price. Because winning on price means you already agreed to do more work for less money, and now you have to deliver excellence on a margin that wouldn’t cover a decent stock photo subscription. You didn’t win the client. You bought them. And the receipt is going to sting for twelve months.

The Red Flags You Ignored Because Winning Felt Too Good

Every terrible client relationship starts with red flags that the pitch team collectively agreed to ignore. The briefing was vague? “We’ll figure it out once we’re on board.” The decision-making process involves fourteen stakeholders? “We’ll streamline it.” The budget was clearly insufficient for the scope? “We’ll make it work.” These are not strategies. These are prayers. And the creative gods are not listening.

There’s the client who asked for “something disruptive” in the pitch but turns out to mean “something exactly like what our competitor did, but with our logo.” There’s the client whose CMO loved the pitch concept but whose CEO has never seen it and has a very different vision involving more stock photos and fewer ideas. There’s the client who seemed organized and decisive during the pitch process but, once contracted, communicates exclusively through 11 PM WhatsApp voice notes.

You know the Spreadsheet Sloth? That slow, methodical creature who represents every process that grinds progress to a halt? That’s what the post-pitch reality feels like. Everything that moved fast during the pitch — decisions, approvals, enthusiasm — now moves at the speed of a sloth navigating a spreadsheet in a thunderstorm.

The Economics of Regret

The real cost of the pitch you wish you hadn’t won isn’t measured in hours or dollars, though both are painful. It’s measured in opportunity cost. Every hour your team spends wrestling with a difficult client is an hour they’re not spending on the clients who value their work. Every creative resource allocated to the nightmare account is a resource pulled from projects where great work is actually possible.

And there’s the morale tax. Nothing drains a creative team faster than working on something they hate for someone who doesn’t appreciate it. The designer who joined your agency to make bold work is now spending their days centering logos and making things “pop.” The strategist who wrote an award-winning brief is now explaining to a procurement department why research costs money. The account manager is on their third “alignment call” this week, and it’s only Wednesday.

The financial math is equally grim. Pitches are expensive — the average agency spends between five and fifteen percent of projected revenue just to win the business. When the business turns toxic, you’re not just losing money on the retainer. You’re losing the pitch investment too. It’s a double loss, compounded by the sunk cost fallacy that keeps you hanging on: “We’ve already invested so much, we can’t walk away now.” You can. You should. But you probably won’t, because the industry has normalized suffering as a business model.

Learning to Lose (or at Least to Choose Your Wins)

The most sophisticated agencies have learned that the best pitch is sometimes the one they don’t enter. They qualify clients the way clients qualify agencies. Does this client have a realistic budget? Do they have a clear decision-making process? Have they burned through their last three agencies in eighteen months? If the answer to that last question is yes, run. You’re not their creative partner. You’re their next ex.

Create a “pitch filter” — a set of non-negotiable criteria that a potential client must meet before you invest in pursuing them. Budget minimums. Decision-maker access. Strategic clarity. Cultural fit. Yes, cultural fit matters. If the client thinks creativity is a line item and your agency thinks it’s a value, that marriage is going to end badly, and there won’t even be good work in the portfolio to show for it.

And if you’ve already won the bad pitch? Set boundaries early. Renegotiate scope. Have the uncomfortable conversation about what’s realistic. It’s better to have one hard talk in month one than twelve hard months followed by a quiet parting and a passive-aggressive case study that never gets published.

For those moments when you’re staring at the ceiling at 2 AM wondering why you said yes, remember: you’re not alone. Every creative who’s ever pitched has a story about the one they wish got away. Wear that experience like armor — or like a Fuck The Brief hoodie on a cold Thursday when the client sends their seventh round of “minor” feedback.

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When the CEO Becomes the Creative Director (And Nobody Asked)

When the CEO Becomes the Creative Director (And Nobody Asked)

Every creative team has lived this moment. The campaign is approved. The designs are locked. The developers are building. And then, like a plot twist nobody wanted in a movie nobody asked for, the CEO walks into the review meeting. They haven’t attended a single briefing. They don’t know the target audience. They have never opened the brand guidelines. But they have an opinion about the font. And that opinion is about to cost everyone three weeks and forty percent of their remaining will to live.

The HIPPO in the Room

In decision-making circles, they call it the HIPPO effect — the Highest Paid Person’s Opinion. It’s the gravitational force that bends every creative conversation toward whoever holds the biggest title, regardless of whether that title comes with any design sensibility. The HIPPO doesn’t need to justify their feedback. They don’t need to reference the strategy deck or the user research. They just need to say “I don’t love it” and watch an entire room of qualified professionals scramble to decode what that means.

“I don’t love it” is the corporate equivalent of a Rorschach test. The creative director hears “start over.” The project manager hears “the timeline is dead.” The designer hears “my three weeks of work just became a coaster for your artisanal coffee.” And the CEO? The CEO moves on to their next meeting, blissfully unaware that five words just triggered a cascade of revisions, emergency calls, and one junior designer quietly updating their LinkedIn.

The HIPPO effect isn’t malicious. It’s structural. When organizations don’t have clear creative approval processes, the vacuum gets filled by whoever has the most authority. And authority, in most companies, has nothing to do with visual literacy. The CEO might be brilliant at strategy, fundraising, and quarterly earnings calls. That doesn’t mean they should be choosing between Helvetica and Futura.

The Feedback That Isn’t Actually Feedback

CEO creative feedback follows a distinct taxonomy. There’s the Vague Directive: “Can we make it more premium?” More premium than what? Than the current design? Than their competitor? Than the concept of premium itself? Then there’s the Personal Preference Disguised as Strategy: “I think blue is stronger here.” Stronger how? For the brand? For the audience? Or for the CEO’s living room, which they recently painted blue?

There’s the Reference That Derails Everything: “I saw something at the airport that was really clean. Can we do something like that?” No further description. No photo. Just a memory of a billboard glimpsed while running to gate B7 with a carry-on and a venti latte. And now your entire team is reverse-engineering a design from one person’s foggy recollection of airport advertising.

And then there’s the nuclear option: “What if we went in a completely different direction?” Said casually. Said as if creative direction is a light switch you can flip without consequence. Said by someone who has never had to explain to a development team that the homepage they’ve been coding for two weeks now needs to be “more playful.” What does playful mean to a backend developer? Exactly. Nobody knows. But it’s happening.

Why It Keeps Happening (and Why Nobody Stops It)

The CEO-as-creative-director problem persists because nobody wants to be the person who tells the boss their feedback isn’t helpful. There’s an unspoken rule in corporate culture that seniority equals competence in all domains. The CEO runs the company, therefore the CEO understands design. The logic is flawed, but the power dynamic is real. Pushing back on the CEO’s creative feedback feels career-limiting, even when the feedback is objectively terrible.

This is where the KPI Shark energy comes in. Sometimes you need the cold-blooded clarity of a predator to see through the corporate fog. The data doesn’t care about hierarchy. If the A/B test says the original design outperforms the CEO’s version, the numbers are the numbers. But you need the courage — and the process — to let the data speak.

Smart agencies build CEO-proofing into their process from day one. They present work with rationale so airtight that subjective opinions bounce off it. They bring data to every meeting. They establish approval hierarchies at the project kickoff, in writing, so that when the CEO parachutes in with font preferences, there’s a polite, documented process for redirecting that energy.

How to Survive (and Maybe Even Redirect) the CEO Creative Director

Step one: Involve them early, on your terms. The CEO who ambushes a project in its final stages is often the CEO who was excluded from the process entirely. A five-minute check-in during the strategy phase — not the design phase — gives them ownership without giving them a mouse. Show them the brief. Get their buy-in on the strategy. Then, when the designs arrive, the conversation becomes “does this deliver the strategy we agreed on?” instead of “do I personally like this shade of green?”

Step two: Translate their feedback. When a CEO says “I don’t love it,” don’t panic. Ask questions. “What specifically isn’t landing for you?” and “How does this compare to what you were expecting?” are questions that convert vague feelings into actionable feedback. Sometimes the CEO has a legitimate insight buried under layers of imprecise language. Your job is to mine it out without letting the entire project collapse in the process.

Step three: Create a feedback framework. Give stakeholders a structured way to provide input. Instead of “what do you think?” try “does this communicate authority or approachability?” Constrained questions produce constrained answers, which produce manageable revisions. Open-ended questions produce open-ended chaos, which produces the kind of revision cycle that makes creatives consider careers in accounting.

Step four: Protect your team. The creative director’s most important job isn’t directing creativity — it’s directing feedback. Filter the CEO’s opinions through the lens of the project objectives. What’s relevant, keep. What’s personal preference, diplomatically park. What’s a complete derailment, push back on with data and grace. Your team shouldn’t have to decode executive mood swings. That’s your job, and you should wear it like a badge of honor — or like a Fuck The Brief t-shirt under your blazer.

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The Mood Board That Killed the Project

The Mood Board That Killed the Project

It was supposed to help. A curated collection of images, textures, color palettes, and typographic references assembled with care and presented with pride. The mood board — creativity’s beloved pre-game ritual, the visual handshake between designer and client. And yet, somewhere between “love the direction” and “can we also include something like what Apple does?”, the mood board stopped being a compass and became a weapon of mass distraction.

How a Pinterest Board Becomes a Hostage Negotiation

The trouble begins the moment you share the mood board. In your mind, you’re presenting a feeling — a coherent visual territory that says “this is the emotional neighborhood we’ll be living in.” In the client’s mind, you’ve presented a menu. And they want to order one of everything.

“I love the minimalism of image three, but can we combine it with the maximalist energy of image seven? And the typography from that magazine cover my business partner saw at their dentist’s office?” This is not feedback. This is a Frankenstein briefing dressed up as collaboration. The mood board has become a buffet, and the client is loading their plate with sushi, lasagna, and a full English breakfast.

The fundamental misunderstanding is this: a mood board is not a promise. It’s a question. It asks “does this feel right?” But clients read it as a contract — “you will deliver exactly this, plus everything else I’m about to think of.” The gap between those two interpretations is where projects go to die, quietly, under a pile of contradictory Pinterest pins.

The Seven Stages of Mood Board Grief

Stage one: Excitement. You’ve spent three hours curating the perfect board. It’s cohesive, it’s bold, it’s a visual love letter to the project’s potential. Stage two: Presentation. You walk the client through it with the confidence of someone who believes in the power of visual communication. Stage three: Silence. The client stares at their screen. You can hear them thinking, which is never a good sign.

Stage four: The Pivot. “This is great, but…” The conjunction that has ended more creative careers than burnout and bad clients combined. “But could we see something more… different?” More different from what? From the mood board they just said was great? From reality? From the laws of physics? Stage five: The Committee. The mood board is now being reviewed by people who weren’t in the briefing, don’t understand the project objectives, and have strong opinions about the color green.

Stage six: Mood Board Multiplication. You now have four mood boards. None of them are approved. All of them are “close.” The project timeline has been consumed by the very tool meant to accelerate it. Stage seven: Surrender. The final design looks nothing like any of the mood boards. It looks like a compromise, because that’s exactly what it is. You file the original mood board away and try not to look at it when you’re feeling vulnerable.

When Inspiration Becomes Procrastination

Here’s the uncomfortable truth: mood boards can be a form of creative procrastination wearing a productivity costume. Spending four hours on Pinterest feels like work. It looks like work. You can even bill for it. But if you’re honest with yourself, you knew the visual direction thirty minutes in. The other three and a half hours were just browsing with professional justification.

The best creatives know when to stop collecting inspiration and start making decisions. A mood board should be a springboard, not a security blanket. Three to five images that capture the essence. A color palette. A typographic direction. Done. Move on. Start designing the actual thing, where the real creative work happens.

This is the philosophy behind the Spreadsheet Sloth — a gentle reminder that sometimes the tools we use to organize our work become the work itself. If your mood board has more than fifteen images, you’re not refining a direction. You’re avoiding making one.

How to Use Mood Boards Without Letting Them Use You

Rule one: Set a time limit. If your mood board takes longer than the first design iteration, something has gone wrong. The board serves the design, not the other way around. Rule two: Present with constraints. Instead of showing an open-ended collection of visual possibilities, present two or three tightly curated directions. Force a choice. “Do you want to live in neighborhood A or neighborhood B?” is a better question than “here are forty houses, tell me which rooms you like from each one.”

Rule three: Never present a mood board without a narrative. Images without context are just pretty pictures. Walk the client through the story — why these images, how they connect to the brand strategy, what feeling they’re designed to evoke. When clients understand the logic behind the curation, they’re less likely to derail it with random additions from their nephew’s Instagram feed.

Rule four: Kill the board early. Once the direction is approved, archive the mood board and move forward. Don’t let it linger as a reference document that clients revisit every time they have second thoughts. The mood board did its job. Let it rest in peace.

And when the next project starts, and the client says “can we start with a mood board?”, remember: the board is a tool, not a destination. Use it wisely, or it will use you. If you need a daily reminder of that philosophy, the Fuck The Brief collection has you covered.

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The ‘Quick Revision’ That Devoured Three Weeks of Your Life

The ‘Quick Revision’ That Devoured Three Weeks of Your Life

There’s a phrase in the creative industry so loaded with false promise it should come with a legal disclaimer. “Just a quick revision.” Five words. Fourteen letters of pure, distilled delusion. The moment a client types them into an email — usually at 4:47 PM on a Friday — a clock starts ticking. Not forward. Sideways. Into a dimension where three weeks vanish and your original concept returns wearing a disguise even its own mother wouldn’t recognize.

The Anatomy of a ‘Quick’ Revision

Let’s dissect the creature. A quick revision, in theory, is a small adjustment. Move the logo two pixels to the left. Swap the blue for a slightly different blue. Change “synergy” to “alignment” because someone in the C-suite read a LinkedIn post during their morning commute. These are the revisions that actually take five minutes and restore your faith in humanity.

But that’s not what we’re talking about. We’re talking about the revision that arrives disguised as minor but unfolds like a Russian nesting doll of existential scope creep. “Can we just try a different direction?” is not a revision. It’s a new project wearing a revision’s trench coat. “What if the whole tone was warmer but also more corporate but also fun?” is not feedback. It’s a contradiction wrapped in an impossibility, delivered with the confidence of someone who has never opened a design file in their life.

The quick revision follows a predictable lifecycle. Day one: optimism. You read the email, you think “sure, I can knock this out before lunch.” Day three: confusion. The revision has spawned sub-revisions. There are now seven people cc’d on the email thread, each with a different opinion, none of whom were in the original briefing. Day eight: acceptance. You’ve created fourteen versions. Version 7B-FINAL-v2-ACTUALLY-FINAL sits in your folder like a monument to broken dreams.

Why ‘Quick’ Is the Most Dangerous Word in Client Communication

The problem with “quick” is that it performs a magic trick on expectations. When a client says “quick,” they believe it. They genuinely think this will take you twenty minutes because, in their mind, the work is already done — you just need to press a different button. They don’t see the grid realignment, the typography rebalancing, the export settings, the way changing one element cascades through forty others like dominoes made of pixels.

And here’s the trap: if you deliver it quickly, you confirm their belief that it was, in fact, quick. If you take the three weeks it actually requires, you look slow. There’s no winning. You’re playing a game where the rules were written by someone who thinks Canva and a decade of design experience are the same thing.

This is why the KPI Shark mug exists. Because sometimes you need to stare into the dead eyes of a ceramic predator while contemplating how “just make it pop” became a three-week odyssey. It’s not a mug. It’s a support group you can drink coffee from.

The Revision Creep Industrial Complex

Revision creep isn’t an accident. It’s a structural failure in how creative work gets bought and sold. Most contracts say “two rounds of revisions” like that means something. It doesn’t. Because nobody agrees on what constitutes a “round.” To you, a round is a consolidated set of feedback delivered once, addressed once, approved once. To the client, a round is every individual thought they have between now and the heat death of the universe.

The real fix isn’t better contracts, though those help. It’s better conversations at the start. Define what a revision is. Define what a new direction is. Draw a line in the sand and then — this is the hard part — actually hold it. Because every time you absorb a stealth revision without pushing back, you’re training the client to expect it. You’re building a relationship on the foundation of your own silent resentment, and that foundation has cracks.

Some agencies have started itemizing revisions like a restaurant check. Scope change? That’s a line item. New stakeholder with new opinions? Line item. Complete 180 because the CEO’s spouse didn’t like the color? Believe it or not, line item. It feels uncomfortable at first, like charging a friend for gas money. But it works. Because money is the only language that makes scope visible.

How to Survive (and Maybe Even Prevent) the Three-Week Revision

First, stop saying yes reflexively. When “quick revision” lands in your inbox, respond with a question, not a deliverable. “Can you clarify what specifically you’d like changed?” Nine times out of ten, this forces the client to realize their request is neither quick nor a revision. It’s a reckoning with their own indecision, and you shouldn’t be the one paying for therapy.

Second, present work with context. Don’t just show the design — show the thinking. When clients understand why decisions were made, they’re less likely to blow them up on a whim. “The headline is left-aligned because the eye-tracking data says…” is harder to argue with than just a headline sitting there, defenseless.

Third, build a buffer into your timeline that accounts for human nature. Humans are indecisive. Committees are worse. If the project plan says two weeks, tell the client three and use the extra week to absorb the inevitable “quick revision” without losing your mind or your margin.

And if none of that works? There’s always the Fuck The Brief collection. Because sometimes the healthiest response to “just one more tweak” is a t-shirt that says what your email never will.

Ready to stop absorbing scope creep in silence? Visit nobriefsclub.com/shop and wear your boundaries on your chest. It’s cheaper than therapy and significantly more stylish.

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